Shipping Policy

Shipping Information

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

Please note: tracking information will be updated online one (1) business day after your order has been shipped.

You will become the owner of the goods that you have ordered once they have been delivered to your specified delivery address. At this point, the goods become your responsibility and we no longer have any responsibility for taking care of the goods from that point.

Shipping Costs and Delivery Times

We will deliver your goods to the address you give us for delivery at the time you make your order.

Delivery days are estimates only and are not guaranteed. We will always try to deliver your goods within our estimated delivery times below but actual delivery times are sometimes outside of our control.  Accordingly, unless you and we specifically agree otherwise, the delivery deadline for the goods is not essential.   

We normally deliver all items in a multiple product order together. However, sometimes your order might be split into separate deliveries to allow us to process and deliver your products more efficiently. 

Please allow us up to 2 business days to process your order. 

Order Value	Priority
Under $100	$10 (2-4 days)
Over $100	FREE (2-4 days)

 

Order Value	Express
Any value	$30 (1-2 days)

 

Failure to Deliver 

Should we be unable to deliver the goods to your specified delivery address, and we are unable to re-arrange delivery after we have made reasonable efforts to do so, then we may cancel your order, with any payment refunded. Without prejudice to your return and/or cancellation rights, if your cleared payment is not received (or reversed) but you have received the goods, you must pay for them or return them in accordance with our reasonable instructions, without damage and at your own expense. For further information about returning goods to VERDE, please see our Return Policy.